LEHMAN COLLEGE–The Marble Hill Target on 225th street in the Bronx recently introduced new self-checkout registers to improve customers’ shopping experience, but the changeover has disappointed many workers and local shoppers. Their experiences suggest that customers and staff may end up paying a steep price for the move.
Rhadames de la Cruz, a former Target employee, suggested that these innovative point of sale machines are meant to benefit customers by increasing efficiency. Three Target team members at the store who did not want to be named agreed that the new registers have shortened lines at the registers.
