Cleared4 Glitch Removes Green Key, Fixed within the Hour

BROOKLYN COLLEGE– A glitch in the Cleared4 vaccine pass and testing system removed the green key symbol from the BC Navigator app on Tuesday morning, Feb. 15. Students whose green key symbols had disappeared also received messages on Cleared4’s site stating, “COVID-19 Test rules not met for GreenPass.”

Shortly before 10:00 a.m., Senior Vice President of Finance & Administration, Alan Gilbert, released a statement via Brooklyn College Announcements revealing the Cleared4 system was having issues.