Sudden Software Shutdown Leaves Faculty Scrambling to Regain Decades-Worth of Information

QUEENS COLLEGE–On Jan. 20, 2022, one week before the start of the spring semester, a Queens College WordPress platform known as QWriting was suddenly disabled, leaving many professors across the college blindsided and scrambling to provide crucial information to students and retrieve their materials, many of whom had been using the platform since it was launched in 2008.

QWriting was a platform used to support many departments throughout QC with course management, departmental websites, student projects, and a platform instructors used to build websites for their classes. As of January 2022, QWriting had 8,195 sites and 22,538 user accounts, consisting of college staff, students, and faculty. In addition to English, Urban Studies and the MFA Program in Creative Writing and Literary Translation were all hosted on QWriting. It served both pedagogical and administrative purposes.